Name: Practical Guide to running an effective NREN NOC Service Desk
Start: 2021-04-07T09:00:00+00:00
End: 2021-04-07T10:30:00+00:00
Location: No location set

Practical Guide to running an effective NREN NOC Service Desk

Wednesday 7 April 2021 - 09:00

Monday 5 April 2021
Tuesday 6 April 2021
Wednesday 7 April 2021
09:00 Welcome remarks - Wilson Wasswa (UbuntuNet Alliance)
Welcome remarks
- Wilson Wasswa (UbuntuNet Alliance)
09:00 - 09:05
09:05 Practical Guide to running an effective NREN NOC Service Desk - Caroline Namuddu (NOC Engineer)
Practical Guide to running an effective NREN NOC Service Desk
- Caroline Namuddu (NOC Engineer)
09:05 - 10:00
10:00 Q&A Session
Q&A Session
10:00 - 10:25

10:25 Closing remarks
Closing remarks
10:25 - 10:30